Cookie Policy
Last Updated: 08 August 2025
Last Updated: 08 August 2025
This Cookies Policy explains how klatchpoint., a mobile and web application developed and operated by Codepoint, uses cookies and similar technologies. We are committed to protecting your privacy and ensuring compliance with EU Data Protection Laws.
In line with European data protection principles, we only use cookies that fall into the following categories, as explicitly confirmed by our company documentation:
Strictly Necessary Cookies; and
Statistical Cookies.
We do not use any cookies for advertising or marketing purposes. This policy details what these cookies do, their duration, whether they are first-party or third-party, and how you can manage your preferences and exercise your data protection rights.
By using the klatchpoint. website or mobile app, you acknowledge that you have been informed about our use of cookies and, where required, have given your consent to the use of non-essential cookies as described in this Policy.
1. What Are Cookies and Similar Technologies?
Cookies are small text files placed on your device (computer, smartphone, etc.) when you visit a website. They are widely used to make websites work efficiently and to provide information to the site owners.
Cookies can be first-party (set by our website/domain) or third-party (set by external services we integrate). They can also be session cookies (which expire once you close your browser or app) or persistent cookies (which remain on your device for a set period).
In the context of the klatchpoint. mobile app, cookies per se are not used in the same way as on websites. However, we use similar tracking technologies (such as local storage and unique device identifiers) to remember information and preferences, or to gather usage statistics. For simplicity, this policy will refer to all such technologies as "cookies." All these technologies are used in accordance with applicable data protection laws and as outlined here.
2. Types of Cookies We Use
We use only the types of cookies confirmed in our documentation: strictly necessary cookies and statistical cookies. Below we explain each category, including their purpose, duration, and whether they are first-party or third-party.
2.1 Strictly Necessary Cookies
Strictly necessary cookies are essential for the operation of klatchpoint.. These cookies enable core functionality such as security, network management, and accessibility. Without them, our services would not function properly. These cookies do not require your consent under applicable law, because they are used solely to provide a service you request (such as logging in or filling out forms).
Key characteristics of our strictly necessary cookies include:
Purpose: To facilitate basic functions like user authentication, session management, and preference storage. For example, when you log in to klatchpoint., we may set a cookie to maintain your session, so you remain logged in as you navigate the site or app. Similarly, if you submit data through a form (e.g. a contact or registration form), a cookie might be used to remember the information you entered, in case you need to resume or verify it — this improves your experience by preventing data loss. These cookies are not used for analytics or advertising, only for providing the core service and features you expect.
Duration: Many of our necessary cookies are session cookies, which means they exist only while your browser or app is open and are automatically deleted once you close it. Some strictly necessary cookies may persist for a short duration beyond your session (for example, to remember your preferences or settings) — typically these expire after 30 days, once they have fulfilled their purpose.
Provider & Type: These cookies are usually first-party cookies, set by Codepoint on the klatchpoint. domain or within the app itself. In some cases, we rely on third-party service providers as part of our platform's core functionality. Notably, we use Google Firebase as an integral part of our application's backend (for example, for data storage, real-time updates, user authentication, or push notifications). Firebase may utilize tokens or similar identifiers to ensure the app functions correctly. Any cookies or local storage mechanisms employed by Firebase for these essential features are used only for that necessary technical purpose. All such cookies or storage entries are considered strictly necessary and are used exclusively to enable the services you have requested. Firebase is provided by Google, but in this context it acts as our processor supporting essential app functionality, not for analytics or advertising.
Examples of strictly necessary cookies we use:
Google reCAPTCHA Cookies — Purpose: Protects the website and Backoffice login forms from automated abuse and spam by verifying that the user is human. Duration: Approximately 6 months.
2.2 Statistical Cookies (Analytics)
Statistical cookies (also known as analytics cookies) help us understand how users engage with klatchpoint.. They collect information about how you use our website or app — for instance, which pages you visit, how long you stay, and what actions you take. This data is aggregated and anonymous (it does not directly identify you) and is used solely to improve our services. We only deploy statistical cookies if you have given your consent.
Key characteristics of our statistical cookies include:
Purpose: To collect and analyse usage data so we can enhance the performance and user experience of klatchpoint.. For example, these cookies allow us to determine the number of visitors, understand which features are most popular, detect errors, and optimise our content and interfaces. The insight we gain from these analytics helps us make informed decisions on improving the platform for our users.
Tool used: Google Analytics.
Duration: Statistical cookies can be persistent, meaning they remain on your device for a defined period, allowing the service to recognise you on subsequent visits. Different statistical cookies have different lifespans. For instance, a typical statistical cookie may persist for about 2 years, unless you delete it sooner, while another cookie might last for 24 hours to track daily visits, or just 1 minute to throttle request rates.
Consent: These cookies require consent. We do not assume consent from your silence or continued use of the app. Statistical cookies are only used if you actively agree. Until you make a choice, only essential cookies will be set. The cookie banner will stay visible (or appear again later) until you decide.
Examples of statistical cookies we use:
[_ga] (Google Analytics cookie) — Type: Third-party persistent cookie. Purpose: Used to distinguish unique users by assigning a randomly generated identifier. This helps count how many people visit klatchpoint. and track site usage over time. Duration: Approximately 14 months from set/update.
These statistical cookies help us generate aggregate reports on usage (for example, total number of users in a month, or which features are most used), but they do not identify you personally. We do not combine the information collected through analytics cookies with any personally identifiable information you may have provided elsewhere to directly identify you.
3. Cookie Consent and Preference Management
Because we value your privacy, we want to give you control over non-essential cookies. Here's how our cookie consent mechanism works and how you can manage your preferences:
Initial Consent Banner: When you install/open our app for the first time, you will be presented with a clear cookie notice (banner or pop-up). This notice informs you about the use of cookies and asks for your consent to enable statistical (analytics) cookies. You will have the option to accept or adjust your cookie preferences. By default, no statistical cookies will be set unless you actively consent (strictly necessary cookies will load as they are required for the site to function, but they do not require consent).
On our website, you may see options such as "Accept All Cookies" and "Reject" or "Manage Cookies." If you click "Accept", you are giving us permission to use statistical cookies as described above. If you choose "Reject" or decline analytics, we will respect your choice and not load the Google Analytics cookies; only strictly necessary cookies will remain active.
In the mobile app, consent for analytics may be obtained through an in-app prompt or as part of the app's privacy settings. If you agree, the app will enable the analytics functionality. If you decline, the app will not collect analytical usage data.
Implied Consent: We do not rely on implied consent. Your silence or inactivity is not considered consent. You must make an affirmative choice. Until you do so, we will only use the cookies that are strictly necessary for the site/app to work.
Remembering Your Preferences: Once you have made your choice on the cookie banner, your preference will be saved.
Changing Your Preferences: You have the right to change your cookie preferences at any time via our Site/App Settings or your browser settings.
Consequences of Disabling Cookies: If you decide to disable or block all cookies (including strictly necessary ones), some parts of our website or app may not function properly. Disabling statistical cookies will simply prevent us from collecting analytics information — your use of klatchpoint. will not be affected in terms of access or core features.
4. Data Protection Rights
Your trust is important to us. Even though cookies and analytics data typically do not identify you by name, some of that data (like an IP address or unique ID) might be considered personal data under the GDPR. Your rights under applicable data protection law apply, including: right of access, rectification, erasure, restriction of processing, objection, data portability, and withdrawal of consent.
To exercise any of your rights, please contact us using the information provided below. We will respond within one month.
You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. As Codepoint is a Portuguese company, our lead supervisory authority is the CNPD (Comissão Nacional de Proteção de Dados) in Portugal.
Contact Us
If you have any questions about this Cookies Policy, or if you wish to exercise your rights or withdraw your consent, please contact us:
Operator: Codepoint (the developer and operator of klatchpoint.).
Email: privacy@klatchpoint.com
Postal Address: Codepoint, Lda., registered in Portugal (NIPC 516133594), Estrada Nacional 101 - Avenida Barros e Soares, nº 423, 4715-214 Braga, Portugal.
Updates to this Policy: We may update this Cookies Policy from time to time. Any updates will be posted on this page with an updated effective date. If we make significant changes, we may also notify you through the website or app.